Job Description

Description:

:

Our client is a sizable MNC owning multi-luxury Beauty brands with business around the world.

  • Report to and work closely with Training Manager to identify, design and develop training programs for frontline / operation employees
  • Compile, review and update training materials as well as deliver training contents to target audience focusing in product knowledge and customer services
  • Act as a facilitator to effective the delivery of classroom trainings towards the training outcome and objectives
  • Work closely with operation managers to identify the training needs towards the brand’s positioning and direction as well as perform effective coaching to drive and maintain a high quality of services level
  • Propose training / recognizing ideas and concepts from time to time to enhance the training effectiveness and performance outcome with the objective to maximizing the sales performance as a whole
  • Monitor ...
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