Retail Trainer

The Retail Trainer will educate sales staff through coaching, seminars & interactive activities. He/She will be teaching presentation & persuasion techniques to new hires, simulating sales scenarios & preparing training programs that cover knowledge gaps. The role requires visiting regional retail stores to work closely with sales staff on a regular basis.

Ultimately, The Retail Trainer will make sure our teams develop their sales skills & product knowledge, provide excellent customer service & represent our brand in the best possible way.

JOB RESPONSIBILITIES

• Manage the learning function by facilitating training for all newly hired staff
• Develop assessments to create skills development, increase Sales and improve Customer Experience
• Manage organizational knowledge by creating and updating the FAQs, facilitate rollouts in the stores when needed
• Conduct follow up studies of all completed training to evaluate and measure...