Job Description
What You’ll Be Doing
- Ensure that the management and operational activities of the Territory will lead to additional and sustainable growth in value, volume, reputation, and brand equity for Shell and that the customer experience at the Shell mobility sites will consistently be the best in the industry
- Develop, lead, and manage a Territory of Retailers to ensure delivery of Shell's Customer Commitment and Sales & Operations targets, while maintaining positive relationships with Retailers to achieve and maintain top class site performance (including business counselling to underperforming sites)
- Manage and maintain the Territory Plan through a Retailer Master Plan for all sites
- Ensure that the Retailer trains and develops their staff and understands the importance of People in delivering the Customer Commitment and complying to Site Operations/HSSE standards, contracts, and manuals
- Develop and maintain a strong HSSE culture an...
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