Job Description

About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As a Retail Team Leader, you’ll be a role model for your team and a key support to your Store Manager. You’ll lead from the front by coaching, training, and guiding Team Members, while helping maintain a fun, safe, and customer-focused environment. This role is about balancing hands-on service with leadership responsibility.

What are you responsible for?

  • Acting as a role model for your team, leading by example every shift
  • Coaching, training, and empowering Team Members to deliver exceptional customer service
  • Supporting your Assistant Store Manager and Store Manager with store operations, including compliance, food safety, ...

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