Job Description
**Position Summary**
The Retail Talent Program Manager strengthens selling and service performance across retail stores by translating operational and customer experience strategies into scalable talent programs. This role designs and delivers learning solutions, onboarding pathways, and performance tools that boost Outfitter capability, product knowledge, and customer engagement. Partnering closely with Retail Sales & Service Operations, this position ensures all programs align with business priorities and the Bass Pro Shops/Cabela’s brand experience.
**Key Responsibilities**
+ Develops capability frameworks, onboarding pathways, learning content, and performance support that build selling skills and operational consistency.
+ Converts customer experience and sales strategies into clear learning objectives and development paths.
+ Works closely with the Senior Manager of Retail Sales & Service to ensure training supports operational and strategic goals...
The Retail Talent Program Manager strengthens selling and service performance across retail stores by translating operational and customer experience strategies into scalable talent programs. This role designs and delivers learning solutions, onboarding pathways, and performance tools that boost Outfitter capability, product knowledge, and customer engagement. Partnering closely with Retail Sales & Service Operations, this position ensures all programs align with business priorities and the Bass Pro Shops/Cabela’s brand experience.
**Key Responsibilities**
+ Develops capability frameworks, onboarding pathways, learning content, and performance support that build selling skills and operational consistency.
+ Converts customer experience and sales strategies into clear learning objectives and development paths.
+ Works closely with the Senior Manager of Retail Sales & Service to ensure training supports operational and strategic goals...
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