Retail store supervisor

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years


• Experience: 2 years to less than 3 years

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Computer and technology knowledge

• MS Outlook

Area of specialization

• Retail store

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