Job Description
Become a Retail Shift Lead at Work Authority in Hanover. Guide your team to provide outstanding customer service and maintain high merchandising standards during your shifts.
This part-time position involves leading a dynamic team, ensuring positive customer experiences while managing daily store operations. You will support associates with training on sales techniques and maintain store visual standards, requiring evening and weekend availability.
Key Responsibilities:
• Guide and coach the retail team during each shift
• Ensure all customers receive prompt assistance and friendly service
• Deliver legendary service by resolving customer issues
• Maintain cleanliness and organization in the store
• Assist with inventory processes and management
Requirements:
• At least 2 years of customer service experience
• Familiar with retail POS systems and Microsoft Office
• Excellent communication and interpersonal skills
• Strong decision-making and problem-...
This part-time position involves leading a dynamic team, ensuring positive customer experiences while managing daily store operations. You will support associates with training on sales techniques and maintain store visual standards, requiring evening and weekend availability.
Key Responsibilities:
• Guide and coach the retail team during each shift
• Ensure all customers receive prompt assistance and friendly service
• Deliver legendary service by resolving customer issues
• Maintain cleanliness and organization in the store
• Assist with inventory processes and management
Requirements:
• At least 2 years of customer service experience
• Familiar with retail POS systems and Microsoft Office
• Excellent communication and interpersonal skills
• Strong decision-making and problem-...
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