Job Description

Role Overview

We are seeking an experienced and dynamic Retail Sales Manager to lead ResMed’s retail operations across New Zealand. This role is pivotal in driving operational excellence, developing high-performing teams, and maximizing in-store opportunities to deliver exceptional customer experiences. You will oversee all eight ResMed stores, ensuring consistent standards, strong leadership, and optimal performance across the network.

Key Responsibilities

Operational Leadership:

  • Manage day-to-day operations across eight retail sites.

  • Ensure consistent branding, presentation, and compliance with ResMed standards.

  • Identify and implement process improvements to enhance efficiency and customer experience.

    • Team Development & Performance:

  • Lead, mentor, and coach team leaders (store managers) to achieve sales and service targets.

  • Drive a culture o...

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