Job Description

Role Purpose 

The Retail Operations Executive is responsible for supporting the day-to-day operations and performance of retail business across all direct/stand-alone stores. This role focuses on sales performance tracking, stock management, retail execution, visual merchandising compliance, customer experience, and operational excellence to ensure achievement of business objectives and brand standards. 

Key Responsibilities 

Sales Performance Management 

  • Support the achievement of retail sales targets and key business KPIs across all direct/stand-alone stores. 
  • Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas requiring corrective action. 
  • Prepare and maintain retail sales reports, dashboards, and performance analyses for management review. 
  • Track store productivity metrics including conversion rate, average transaction value (ATV), units per transaction (UPT), and customer traffic. 

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    Job Details

    Location
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Job Type
    Full-time
    Category
    Supervisors of Sales Workers
    Posted Date
    July 10, 2026
    Deadline
    August 19, 2026