Job Description

We are looking for a passionate and driven Retail Manager to assist in the planning of operational processes for upcoming promotions or launches to achieve FY sales targets and obtain feedback on competitor promotion or launch response.

Responsibilities Retail Operations
  • Ensure compliance to Retail Shop Standard Operating Procedures (SOPs)
  • Ensure smooth day-to-day operations
  • Maintain the store housekeeping standards to enhance the appearance and cleanliness standard
Customer Experience
  • Work with Business Manager to ensure customer service standards are maintained
  • Guide staff on case studies/issues that impact customer service and to solicit feedback and ideas for improvement.
  • Assist Store Manager achieve highest possible Monthly Shop CE Score
Inventory Management
  • Maintain sufficient stock levels in the shop at all times
  • Ensure effective stock ma...

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