Job Description

Main Responsibilities

Team Management & Leadership

  • Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
  • Inspire and motivate team to work towards a collective goal
  • Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations: Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention

  • Manage the day-to-day store operations to ensure a seamless and smooth customer experience
  • Develop, improve and optimise retail processes to improve productivity and store operations
  • Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
  • Oversee store inventory levels and ensure the highest le...

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