Retail General Manager (Paarden Eiland, Cape Town)

Our client, a well-established leader in the building materials industry, is seeking an experienced and commercially focused General Manager to lead its Cape Town branch based in Paarden Eiland. This role is responsible for driving profitable business growth through effective leadership of sales, warehouse, administration, customer service, and overall branch operations. The successful candidate will ensure operational excellence while delivering exceptional customer experiences and achieving financial and strategic objectives.

KEY RESPONSIBILITIES

1. Drive retail and wholesale sales growth while maintaining profitability targets
2. Lead, motivate and performance manage sales, warehouse and admin teams
3. Oversee showroom operations, merchandising and customer service excellence
4. Manage stock control, warehouse efficiency, bi-annual stock counts and cycle counts
5. Monitor branch expenses, cash controls and administrative compliance