Job Description
Elevate the customer journey as a Retail Experience Lead at FIKA in Brampton, Ontario. Oversee daily operations and deliver exceptional service to enhance the retail experience.
At FIKA, we are looking for a Retail Experience Lead to manage store openings and closings while supervising staff and maintaining product presentation. Candidates should bring retail knowledge, strong leadership, and a commitment to high-quality customer interactions. You will play a critical role in guiding your team, addressing customer complaints, and ensuring compliance with company standards.
Key Responsibilities:
• Open and close retail store with alarms management
• Model exemplary conduct in customer interactions
• Provide top-level customer service and product knowledge
• Assist with team member onboarding and training
• Motivate sales team to achieve targets
Requirements:
• Minimum 2 years retail experience
• High school diploma or GED required
• Clear criminal record...
At FIKA, we are looking for a Retail Experience Lead to manage store openings and closings while supervising staff and maintaining product presentation. Candidates should bring retail knowledge, strong leadership, and a commitment to high-quality customer interactions. You will play a critical role in guiding your team, addressing customer complaints, and ensuring compliance with company standards.
Key Responsibilities:
• Open and close retail store with alarms management
• Model exemplary conduct in customer interactions
• Provide top-level customer service and product knowledge
• Assist with team member onboarding and training
• Motivate sales team to achieve targets
Requirements:
• Minimum 2 years retail experience
• High school diploma or GED required
• Clear criminal record...
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