Retail centre supervisor

Overview

As the Retail Centre Supervisor, you will effectively manage the people, administrative and technical processes of a sales/retail Centre to ensure delivery of superior customer service and the achievement of sales and profit margin targets.

Responsibilities Manage performance of sales Centre Staff to deliver on customer service excellence and sales targets. Implement sales promotion plans, ensuring staff are thoroughly briefed and that post‑sales promotion activities are carried out to standard. Manage overheads and costs to ensure profitability, adhering to procedures for expense allocation and authorization, and ensuring all customer orders are processed on SAP in line with credit management and related policies. Display point of sale stock/material in accordance with merchandising plans and apply best practice display techniques in the centre. Maintain Sales Centre assets effectively and to required legal and safety standards. Qualifications and Experience In posse...