Retail Associate

Job Summary:

The Retail Associate plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our flower and gift shop. As a Retail Associate, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory levels, and provide general support to the shop's daily operations. You will work closely with customers to understand their needs, offer product recommendations, and create a positive shopping experience.

Key Responsibilities:

1 - Customer Service:

• Greet customers warmly and provide friendly assistance throughout their shopping experience.
• Assist customers in selecting appropriate flowers, gifts, and other merchandise based on their preferences and budget.
• Offer product knowledge and provide detailed information about different flower varieties, arrangements, and gift items.
• Handle customer inquiries, concerns, and complaints in a pro...