Retail Associate

Customer Service Representative – Retail
Metro Manila | Onsite
Sapient

About us
Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱27,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career, just like many of our current team members who chose to grow with us.

Job Description
We are seeking Retail Customer Service Representatives to support customers with product inquiries, orders, and returns while providing a smooth shopping experience.

Responsibilities:
Handle inbound customer inquiries via phone, chat, or email
Provide accurate information on products, prices, and promotions
Assist with orders, returns, and exchanges
Document all customer interactions and update sy...