Job Description
Provides customer support for retail and online sales of athletic apparel by assisting with product inquiries, order processing, returns and exchanges, shipping updates, and account-related concerns. Delivers accurate product information, resolves customer issues efficiently, coordinates with internal teams to ensure timely order fulfillment, and provides a seamless customer experience across retail and e-commerce channels while maintaining high standards of service.
Job Requirements & Responsibility
- Must have at least 6 months BPO experience
- Sales background
- Interest or knowledge in sports is preferred
- Good communication skills
- Full-time permanent position (CSR)
- Strictly no working students
- Good with shifting schedule
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