Job Description
1. Customer Service
- Greet customers with a friendly and positive attitude.
- Take customer orders accurately and efficiently, both in-store and at the drive-thru.
- Address customer inquiries, concerns, and complaints with a helpful and professional approach.
- Serve food and beverages in a timely manner, ensuring they meet Dunkin' Donuts quality standards.
2. Food and Beverage Preparation
- Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standards.
- Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently.
- Ensure all food and drinks are presented attractively and are served to customers at the correct temperature.
3. Maintaining Cleanliness
- Clean and sanitize workstations, food prep areas, and customer dining areas.
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