Job Description
Responsibilities
- Describes all menu items; methods of preparation and prices as needed.
- Accommodates any special requests that the kitchen is able to deliver for the guest.
- Upsells established menu items or specials to maximize food and beverage revenues.
- Serves menu items to guests in a prompt and courteous manner and according to established service standards.
- Performs pre- and post-shift side work; stock service station, makes coffee, etc.
- Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.
- May assist Greeter/Cashier with greeting and seating guests; may assist bus person with clearing table and filling glasses.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company p...
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