Job Description

JOB OVERVIEW

Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.

DUTIES AND RESPONSIBILITIES 

  • Greet all guests and take beverage and food orders promptly and professionally.
  • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
  • Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
  • Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
  • Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
  • May receive guest payments and process transactions as outlin...

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