Job Description

Key Responsibilities

  • Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
  • Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
  • Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
  • Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
  • Compliance: Enforce food safety standards, health regulations, and operational policies

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