Job Description

Key Responsibilities



  • Oversee the day-to-day operations of the restaurant, ensuring exceptional guest service and operational efficiency.

  • Lead, motivate, train and develop the front-of-house team, fostering a high-performance culture.

  • Manage staffing, rosters, performance, recruitment and employee development.

  • Drive revenue, profitability and average guest spend while monitoring labour, stock and operating costs.

  • Oversee restaurant cash-ups, reporting, stock control and ordering.

  • Maintain exceptional food, beverage and wine service standards, including staff training and guest wine recommendations.

  • Professionally manage guest feedback and resolve complaints to ensure an outstanding guest experience.

  • Ensure compliance with company standards, health and safety regulations, hygiene requirements and operational procedures.

  • Maintain the resta...

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