Job Description
Key Responsibilities
- Oversee the day-to-day operations of the restaurant, ensuring exceptional guest service and operational efficiency.
- Lead, motivate, train and develop the front-of-house team, fostering a high-performance culture.
- Manage staffing, rosters, performance, recruitment and employee development.
- Drive revenue, profitability and average guest spend while monitoring labour, stock and operating costs.
- Oversee restaurant cash-ups, reporting, stock control and ordering.
- Maintain exceptional food, beverage and wine service standards, including staff training and guest wine recommendations.
- Professionally manage guest feedback and resolve complaints to ensure an outstanding guest experience.
- Ensure compliance with company standards, health and safety regulations, hygiene requirements and operational procedures.
- Maintain the resta...
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