Job Description

Responsibilities

. Coordinate daily Front of the House and Back of the House restaurant operations

. Deliver superior service and maximize customer satisfaction

. Respond efficiently and accurately to customer complaints

. Regularly review product quality and research new vendors

. Organize and supervise shifts

. Appraise staff performance and provide feedback to improve productivity

. Estimate future needs for goods, kitchen utensils and cleaning products

. Ensure compliance with sanitation and safety regulations

. Manage restaurant's good image and suggest ways to improve it

. Control operational costs and identify measures to cut waste

. Create detailed reports on weekly, monthly and annual revenues and expenses

. Promote the brand in the local community through word-of-mouth and restaurant events

. Recommend ways to reach a broader audience (e.g. discounts...

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