Job Description
Title: Resolutions Officer
Contract Type: Permanent & Fixed term contracts
Hours: Full time -35 hours, Monday – Friday, 8am-6pm
Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary)
Grade: 6
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th July 2026
Interview process: 1st stage will be an assessment and 2nd stage will be an interview held over MS Teams
Please click here for the role profile – Role Profile - Resolution Officer.pdf
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and...
Contract Type: Permanent & Fixed term contracts
Hours: Full time -35 hours, Monday – Friday, 8am-6pm
Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary)
Grade: 6
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th July 2026
Interview process: 1st stage will be an assessment and 2nd stage will be an interview held over MS Teams
Please click here for the role profile – Role Profile - Resolution Officer.pdf
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and...
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