Residential Services Manager

Position

Residential Services Manager – Cabo Del Sol, Mexico

Location

South coast of Mexico’s Baja peninsula, Cabo Del Sol

Management Level

Operations – Assistant Manager level with local package

Responsibilities

• Provide support for all aspects of the Residential Operation delivering the highest level of hospitality and professionalism in resident interactions, accommodating special requests, and resolving complaints.
• Respond to all resident requests accurately and timely, making recommendations based on local knowledge and residence practices.
• Build relationships with residents and safeguard assets and resources of the Association.
• Coordinate a la carte service requests and ensure accurate billing.
• Plan, organize, control, and direct work of employees in the Residential Service area while ensuring superior quality and consistency of the Four Seasons experience.