Resident Support Assistant

The purpose of the Resident Support Assistant role is to provide high-quality housekeeping, catering, and hospitality services within our care home. This is not a care or nursing position. Instead, you will focus on creating a comfortable, welcoming environment for residents by delivering excellent customer service and working collaboratively as part of a one-team approach to enhance the overall resident experience.

Responsibilities

• Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
• Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures.
• Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
• Meet residents' unique needs and collab...