Residence Concierge

• Manage resident requests and inquiries with professionalism and efficiency offering solutions and personalized support.
• Coordinate deliveries maintenance appointments and amenity bookings to ensure smooth daily operations.
•   Maintain up-to-date knowledge of residence facilities services local attractions and events to offer tailored recommendations.
•   Collaborate with residence management security and housekeeping teams to deliver seamless and discreet service.
•   Address resident concerns with discretion and efficiency escalating to management when necessary.
•   Ensure the lobby reception and concierge desk remain clean organized and presentable at all times.
•   Adhere to MAMA Shelters service values and etiquette in all interactions with residents and colleagues.
•   Uphold the confidentiality and integrity of resident data in compliance with legal and organizational policies.

Qualifications : ...