Reserve Officer

Job Summary

Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures, BSP/AMLA regulations and other external regulatory rules of the Bank. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.

How will you contribute?

• Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate(SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
• Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
• Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
• Ensures that Business Center (BC) transactions are processed within the set limits, approvals a...