Reservations Supervisor - Saudi only

We are seeking a professional, organized, and customer-focused Reservations Supervisor to join our team in Makkah, Saudi Arabia. As a Reservations Supervisor, you will oversee the day-to-day operations of the Reservations Department, ensuring exceptional guest service, accurate reservation management, and revenue optimization. You will support and guide the reservations team while maintaining high standards of service and operational efficiency.

Key Responsibilities:

• Supervise the daily operations of the Reservations Department, ensuring efficient handling of all reservation requests.

• Oversee incoming reservations via phone, email, and online booking channels, ensuring accuracy, timeliness, and adherence to hotel standards.

• Support, coach, and provide guidance to the reservations team to ensure excellent guest service and productivity.

• Ensure accurate entry and...