Job Description

Reservations Supervisor(

Job Number:

HOT0CBPF)

Work Locations

:Waldorf Astoria Riviera MayaCarretera Federal Cancun - TulumCancun77569

A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.



What will I be doing?


As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist in the day-to-day operations of the Reservations Department

  • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to...

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