Reservations Executive

Company Description

Vedic Village is a hospitality brand offering boutique stays designed around place, people, and purpose. With properties in Alleppey, Bengaluru, Kodungallur, and Sriperumbudur, the brand focuses on slow living, meaningful gatherings, and immersive getaways.

Role Description

The Reservations Executive is a full-time, on-site role based in Kochi. The role involves handling reservation inquiries through phone, email, and online channels, providing accurate information on room types, rates, packages, and availability. The Reservations Executive will process bookings, modifications, and cancellations, maintain up-to-date records in reservation systems, and coordinate closely with front office and sales teams to ensure a seamless guest experience. Day-to-day responsibilities include responding promptly to guest queries, upselling services where appropriate, resolving reservation-related issues, and sup...