Job Description

Additional Information

Job Number26001386

Job CategoryReservations

LocationFour Points by Sheraton Mahabalipuram Resort & CC, ECR-OMR Junction ECR Road, Chennai, Tamil Nadu, India, 603104VIEW ON MAP

ScheduleFull Time

Located RemotelyN

Position Type Non-Management

Position Summary

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer qu...

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