Reservations Consultant

Reservations is a guest's first impression — and at THE RESERVATION OFFICE, we treat it that way.

We're growing, and we're looking for an experienced Reservations Consultant to join our passionate team. We're not just an outsourced reservations office — we're an extension of our clients' teams, representing some of the finest luxury hotels, boutique properties, guest houses and game lodges.

In this role you'll be the warm, knowledgeable voice behind the booking — managing telephonic and email enquiries, preparing quotes, confirming reservations, processing payments, and handling the admin that keeps the whole process running smoothly. You'll also work across online rates, distribution, PMS systems, trade communication and client relationships, with dedicated clients of your own plus exposure to a wonderful variety of properties.

We don't just sell a room or a tent. We sell the experience of the stay.

What we're looking for:

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