Job Description
**Your day to day job**
+ Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
+ Promote the Hotel’s (and IHG’s generally) products and services
+ Maintain a high level of product and service knowledge about all ICHG Hotels in your region
+ Develop and maintain a regular pattern of sales calls
+ Prepare and execute action plans which increase reservation sales and associated business
+ Record and process reservations made by phone/fax/email
+ Accept wait list reservations
+ Process amendments to reservations such as extensions, early departures, etc
+ Manage “no show” reservations by investigation and recording of same
+ Record special billing arrangements for groups and conventions
+ Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
+ Maintain knowledge of special rates/ offers/ promotions
+ Monitor reservation levels and inform Manag...
+ Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
+ Promote the Hotel’s (and IHG’s generally) products and services
+ Maintain a high level of product and service knowledge about all ICHG Hotels in your region
+ Develop and maintain a regular pattern of sales calls
+ Prepare and execute action plans which increase reservation sales and associated business
+ Record and process reservations made by phone/fax/email
+ Accept wait list reservations
+ Process amendments to reservations such as extensions, early departures, etc
+ Manage “no show” reservations by investigation and recording of same
+ Record special billing arrangements for groups and conventions
+ Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
+ Maintain knowledge of special rates/ offers/ promotions
+ Monitor reservation levels and inform Manag...
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