Reservations Assistant Director (Punta de Mita)

A Reservations Assistant Director is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.

• Maximise occupancy levels by reviewing and revising revenue strategies
• Work with the Sales and Events Teams to maximise corporate and group rates
• Manage third‑party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios to achieve department targets
• Contribute to the selling strategy of the hotel and manage the department's adherence to that strategy
• Understand the competitive marketplace and implement approaches to keep the hotel ahead locally
• Ensure team members are developed effectively and cultivate high‑quality standards for relationship building, customer service, selling techniques, billing and contract processing ...