Job Description

We’re looking for a Reservations Manager tooversee and elevate the reservations teams across
our Zuma and ROKA restaurants in Greece. This is a pivotal
leadership role for someone who thrives on detail, data, and people.

This role will be based in Athens at our regional
support office with occasional travel to the sites based in Mykonos and
Santorini.

As Reservations Manager – Greece, you’ll:

  • Lead the reservations function across our Greek portfolio, ensuring a seamless guest booking experience
  • Partner with the Regional operators to align regional performance with global strategy
  • Create and deliver long-term reservations strategies that drive revenue and maximise guest engagement opportunities
  • Analyse call activities, cover forecasts, and team performance to achieve key business targets
  • Recruit, train, and inspire a best-in-class reservations team, fostering a culture of pride, ownership, and service excellence
    • ...

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