Job Description
Job Description
Qualifications
- Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
- Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.
- Planning and using efficient organizational skills to run the daily operation.
- Organizing on-the-job and weekly training for all staff.
- To keep reservations staff informed on all changes or developments within the hotel and the company.
- To spot-Check reservations made the previous day and Check all VIP arrivals
- Training, developing, and motivating staff to increase productivity.
- To keep department informed of all changes in the customer profile, rates, strategies, promotions and specials.
- Conduct shift briefings
Qualifications
- Minimum one year experience with the same position in a 5 star hotel
- University Degree
Ready to Apply?
Take the next step in your AI career. Submit your application to AccorHotel today.
Submit Application