Job Description


Company Description

Why work for Accor?


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Job Description

The Reservations Manager is responsible for managing the hotel's reservation operations, optimizing room inventory, maximizing revenue opportunities, and ensuring accurate and efficient handling of guest bookings. The role focuses on leading the reservations team, maintaining high service standards, coordinating with Sales and Revenue Management teams, and ensuring seamless guest booking experiences.

Key Responsibilities:

  • Oversee daily operations of the Reservations Department and ensure smooth functioning.
  • Manage individual, group, corporate, and online reservations efficiently.
  • Ensure accurate processing of reservations, cancellations, amendments, and special requests.
  • Monitor reservation accuracy, room availability, and booking controls.
  • Ensure all reservations a...

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