Reservation Manager

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• Supervise the hotel's reservation system, ensuring its proper operation.
• Ensure accuracy in the entry and management of reservation data.
• Analyze occupancy and rate trends to maximize revenue.
• Implement pricing strategies and promotions to increase occupancy.
• Provide exceptional customer service by managing reservation-related inquiries and issues.
• Train the team in customer service techniques and reservation handling.
• Work closely with the sales, marketing, and front desk departments to ensure smooth communication.
• Coordinate with the sales team to manage groups and special events.
• Prepare reports on ...