Job Description


Company Description

Job Description

We are seeking a highly organized and customer-focused Reservation Executive to join our team. As a Reservation Executive, you will play a crucial role in managing room reservations, maximizing revenue, and ensuring exceptional guest satisfaction.

  • Plan and coordinate room reservations to optimize occupancy and revenue
  • Implement effective selling techniques and strategies to maximize room sales
  • Prepare accurate forecasts, reports, and statistics on a timely basis
  • Respond promptly to customer inquiries and resolve issues efficiently
  • Maintain and update the corporate database with guest information and booking details
  • Collaborate with other departments to ensure smooth operations and guest satisfaction
  • Train and supervise reservation associates, delegating tasks as needed
  • Ensure adherence to company policies regarding discounts and corporate rates
  • Monitor and ana...

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