Job Description

Job Description

  • Handle all reservation inquiries via phone, email, online platforms, and other communication channels​

  • Process room bookings accurately in the reservation system in accordance with hotel policies​

  • Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities​

  • Verify reservation details, payment methods, and special requests to ensure accuracy​


Qualifications

  • Minimum 1–2 years of experience in reservations, front office, or customer service, preferably in a 4- or 5-star hotel​

  • Professional appearance and positive service attitude​

  • Strong communication and customer service skills​

  • Detail-oriented with strong organizational abilities



Additional Information

  • The ability to challenge the norm and work in an environment that is both creative and rewardi...

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