Job Description

Overview

The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required).

Responsibilities

  • Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
  • Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
  • Communicates with candidates, with tact and diplomacy, to ob...

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