Research Benefits Administrator

Position Responsibilities

• Demonstrate full expertise in all Admin Advantage worktypes and processes
• Handle special or escalated cases requiring advanced analysis and resolution
• Act as a Subject Matter Expert (SME) for Admin Advantage operations
• Perform quality checking and provide feedback to ensure accuracy and compliance
• Support training and mentoring of team members
• Resolve complex transactions across various Admin Advantage workstreams
• Ensure timely and accurate completion of all support and administrative tasks
• Collaborate with other functions (BAU teams) as part of cross-training initiatives

Required Qualifications

• Bachelor’s degree or equivalent
• Strong proficiency in MS Office applications
• Proven experience in Admin Advantage or benefit administration

Preferred Qualifications

• Strong analytical and problem-...