Requester Correspondence Specialist - TEMPLATE

Requester Correspondence Specialist - TEMPLATE

Job Category : Customer Service

Requisition Number : REQUE

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• Posted : February 19, 2026
• Full-Time
• Remote

Locations

Showing 1 location

Norristown, PA 19403, USA

Description

The Correspondence Specialist is responsible for fielding client inquiries regarding release of information (ROI) requests for patient medical records while consistently meeting service standards and metrics. RSS addresses inbound correspondence regarding requests for information, general status inquiries, and invoice payment while adhering to performance and behavioral standards. Correspondence Tier 1 supports issue resolution as needed and posts corrective actions in the corporate database to facilitate timely and accurate release of information processing and escalates where appropriate to RSS III or ...