Job Description

Tapmad is looking for a detail-oriented and proactive Operations & Reporting Specialist to manage day-to-day business operations and provide actionable insights through reporting. The role will ensure smooth execution of vendor coordination, inventory management, and performance reporting for our e-commerce and digital product portfolio. The candidate will work closely with cross-functional teams to optimize operations and improve business efficiency.

Responsibilities:

Inventory Management

  • Monitor digital inventory and ensure adequate stock levels across all platforms.
  • Coordinate with vendors, suppliers, and payment partners for smooth integration and issue resolution.
  • Manage operational workflows, ensuring SLA compliance (fulfillment, refunds, reversals, escalations).
  • Support the onboarding of new products, merchants, and payment methods.

Reporting & Analytics

  • Prepare daily, weekly, and monthly performan...

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