Reporting Analyst

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.

About The Job

We are changing the way people think about customer care, and we need your help!
Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem‑solving skills who can thrive in a fast‑paced, entrepreneurial environment.

Responsibilities

As Reporting Analyst, you will:

• Be responsible for real‑time reporting and diagnosing trends in key performance met...