Job Description

A leading business process outsourcing company is seeking a Reporting Analyst for their Davao City site. The successful candidate will support contact center operations by providing operational KPI reports and dashboards. Candidates should have a minimum of 5 years of contact center experience and at least 2 years in BPO reporting, with proficiency in Google Suite and MS Excel. The position emphasizes strong analytical skills and the ability to manage multiple priorities, requiring an onsite setup and night shift work schedule.
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