Job Description

Job Description

  • Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect.
  • Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client requirements.
  • Follow turn around time of test results and ask Lab to send them on time
  • Answer client questions concerning test reports by gathering information from related sections
  • Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation
  • Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail
  • Explain the results, and answer client's concerns of test reports by working with related departments (if needed)
  • Take note of client's rules and follow accordingly
  • Re...

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