Repairs Planner

United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects.

Responsibilities

• Prepare, review and monitor appointments, visits and completions to ensure adherence to deadlines and timescales.
• Liaise with the client and wider team; keep all parties informed of updates.
• Contact clients via email and telephone on a daily basis.
• Manage all planning, administrative and customer liaison requirements for the assigned project.
• Keep Total Mobile up to date, input data accurately for reporting.
• Log all new jobs onto Total Mobile.
• Contact residents to arrange validation and post-inspection surveys.
• Allocate relevant job codes to site managers for surveys.
• Respond to client queries regarding access to properties.
• Generate letters to residents at various points of the workflow.
• Monitor shared inbox to meet targeted email ac...