Job Description
In this role you will oversee shop operations and lead a talented team of technicians, ensuring every vehicle leaves our facility in quality condition.
This is not a role where you are just managing a shop. You are the conduit between technical precision and award-winning customer service.
Key Responsibilities include:
- Operational Leadership - Oversee the daily workflow ensuring maximum throughput and quality control.
- Team Management - Recruit, mentor and develop the skills of existing and new team members.
- Financial Oversight - Manage the shop P&L and budget while optimising labour and material costs.
- Customer Experience - Maintain an already high CSI (Customer Service Index) by providing transparent communication to our customers.
- Safety and Compliance - Ensure the site and team members meet all HS&E requirements. ...
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